General FAQ

30 articles

What are the working hours of PTB? At PTB, we provide multiple support channels to ensure traders receive fast and reliable assistance. Our support hours vary by platform, and…
Which Instruments Does PTB Offer? PTB provides a wide selection of Trading assets to support different strategies, preferences, and market conditions. Whether you’re a scalper, swing trader,…
As a US resident, am i eligible to trade with PTB? Yes. US residents are fully eligible to trade with PTB. Traders from the United States can participate in all PTB challenges and…
Which trading platforms are available for us at PTB? PTB provides traders with access to several high-quality trading platforms. The platform options you receive depend on your country of residence, ensuring…
What are my financial obligations if i fail a challenge at PTB? If you fail a PTB challenge, you do not have to pay for any of the losses generated during the evaluation. All…
What happens if i fail a challenge at PTB? Failing a PTB challenge does not mean the end of your journey. PTB is designed to help traders learn, adjust, and improve.…
What is the Maximum Daily Drawdown Limit? The maximum daily drawdown limit at PTB depends on the specific plan you choose. Each plan is designed with its own risk…
What are the Minimum Trading Days in PTB Challenges? The minimum trading day requirement at PTB starts from as little as 1 day, making it one of the most flexible evaluation…
When will i have to submit the KYC documents at PTB? Yes. KYC verification is mandatory before you can receive access to your funded account. This is an essential part of PTB’s security…
Are there any additional costs that a trader needs to pay after purchasing a trading plan at PTB? Yes. PTB’s Lightning plan is the only plan that requires an additional mandatory payment after the initial purchase. This unique structure is…

Legal Disclaimer

Website Ownership

This website is operated and managed by Triple Edge Group LTD, a company incorporated under the laws of the Republic of Cyprus (Company No. HE465348).

All content, products, and services offered through this site are provided under the management and supervision of Triple Edge Group LTD.

The brand PlutusTradeBase (PTB) is a registered brand owned by PTB Plutus TradeBase LTD, incorporated under the laws of Saint Lucia (Reg. No. 2025-00638).

Company Details

Triple Edge Group LTD
Registered Office: Omirou & Nikis, PAKOVA CENTRE, BLOCK A, 2nd Floor, Office 205, 3095 Limassol, Cyprus.
Role: Educational technology and evaluation services provider. Operates Tradelocker, cTrader, Match Trade, and DXtrade platforms for simulated trading programs.

PTB Plutus TradeBase LTD
Registered Office: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC06 201, Saint Lucia.
Role: Technology operator responsible solely for the MetaTrader 5 (MT5) platform within the PlutusTradeBase ecosystem.
Access to MT5 will be restricted in jurisdictions where such use violates local laws (including the United States).

Educational Use Only

All content and services provided through Triple Edge Group LTD are for informational and educational purposes only.

The programs and accounts offered are simulated environments designed to evaluate users' trading proficiency and risk management abilities.

Users do not deposit capital for investment purposes and do not risk their own funds. Program outcomes depend solely on individual performance and adherence to the stated rules and objectives.

Live Trading Clarification

If a user chooses to engage in live market trading, such activity is conducted entirely outside the scope of Triple Edge Group LTD and PTB Plutus TradeBase LTD.

Neither company acts as a broker, accepts deposits, or facilitates live market transactions.

Live trading is undertaken solely through independent brokers chosen and managed by the user.

Hypothetical Performance Disclosure - CFTC Rule 4.41

Simulated or hypothetical trading results have inherent limitations.

Unlike actual performance records, these results do not represent real trading activity.

They may under- or over-compensate for market factors such as liquidity and are constructed with the benefit of hindsight.

No representation is being made that any account will, or is likely to, achieve profits or losses similar to those shown or implied.

Evaluation Disclaimer

The PlutusTradeBase evaluation programs are designed to simulate real market conditions as closely as possible, including spreads, commissions, and other parameters.

However, the evaluation process is challenging and may not be suitable for individuals with limited trading experience.

Success depends entirely on the participant's trading skill, discipline, and adherence to the program rules.

Customer Compensation Disclosure

All testimonials, compensation data, or performance results displayed on the PlutusTradeBase platform are hypothetical and do not represent live trading outcomes.

They should not be viewed as typical or guaranteed results.

PTB Trader Accounts are simulated environments, and any payout information is for educational demonstration purposes only.

Jurisdictional Restrictions

PTB Plutus TradeBase LTD operates the MetaTrader 5 (MT5) platform.

Access to MT5 is restricted to U.S. citizens and to individuals in jurisdictions where such use would violate local laws or regulations.

Triple Edge Group LTD does not provide services to residents of the following countries: Cuba, Syria, Iran, Lebanon, Iraq, Yemen, North Korea, Russia, Ukraine, Belarus, and Myanmar.

Refunds and Non-Investment Statement

All payments made through the PlutusTradeBase platform are for access to educational software and services only.

Payments are non-refundable, unless unused. "Unused" means the user has not logged into or activated their account within 14 days of purchase.

No deposits are accepted for investment purposes. Users never risk their own capital, and no guarantees of financial gain are provided.

Trademark and Copyright

PlutusTradeBase (PTB) is a registered brand owned by PTB Plutus TradeBase LTD (Saint Lucia) and operated under exclusive license by Triple Edge Group LTD (Cyprus).

All intellectual property, website content, and software systems remain the property of their respective companies.

Unauthorized reproduction, distribution, or modification of any material from this website is strictly prohibited.

Risk Warning

Trading and participation in financial markets involve a high level of risk and may not be suitable for everyone.

Although PlutusTradeBase operates in a simulated trading environment, participants should be aware of the speculative nature of financial markets.

No warranty is given for any outcomes or performance metrics achieved through participation in evaluation programs.

Contact & Legal Resources

For more information, please refer to the following:

For inquiries: support@plutustradebase.com