Términos y Condiciones
El acuerdo entre el Cliente y las empresas que operan los programas y plataformas de evaluación de Plutus Trade Base. Por favor, lea estos Términos antes de utilizar los servicios.
Resumen
Este resumen se proporciona solo para conveniencia y no reemplaza los Términos completos a continuación, los cuales regirán en caso de cualquier diferencia.
- Evaluación simulada, no inversión. Todas las operaciones son simuladas. El Cliente no deposita capital de trading ni opera con fondos reales en el mercado.
- Pagos basados en el desempeño. Si el cliente cumple los objetivos y las normas de su plan, podrá retirar una recompensa basada en el rendimiento de hasta un 95% de participación en los beneficios.
- Reglas publicadas. Los objetivos, el drawdown y las condiciones de pago de cada plan se detallan en la página del plan correspondiente y se resumen en estos Términos.
- Conducta permitida y prohibida. Se permite una variedad de estilos de negociación dentro de los límites de uso razonable; ciertas conductas están prohibidas en todos o en planes específicos, según se establece en las "Reglas de negociación"."
- Supervisión y cumplimiento. La Empresa supervisa la actividad y puede suspender o cerrar las Cuentas en las circunstancias descritas en estos Términos.
- Apelaciones. El Cliente podrá solicitar una revisión de una decisión según se describe a continuación.
- Tarifas y reembolsos. Las tarifas se indican al finalizar la compra; los pagos no son reembolsables una vez que se utiliza una Cuenta, sujeto a las excepciones limitadas a continuación.
Las partes
Estos Términos y Condiciones ("Términos") rigen el acceso y uso de los programas de evaluación, sitios web y plataformas de Plutus Trade Base ("PTB"). Los servicios son proporcionados por dos empresas, cada una con un rol distinto.
Triple Edge Group LTD, constituida en la República de Chipre (Número de Empresa HE465348), registrada en Omirou & Nikis, PAKOVA CENTRE, Block A, 2nd Floor, Office 205, 3095 Limassol, Chipre, proporciona servicios educativos y de evaluación y opera las plataformas TradeLocker, cTrader, Match Trader, DXtrade y TradingView.
PTB Plutus TradeBase LTD, constituida en Santa Lucía (n.º de registro 2025-00638), con domicilio social en la planta baja de The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, LC06 201, Santa Lucía, es la única responsable del funcionamiento técnico de la plataforma MetaTrader 5 (MT5).
En las presentes Condiciones, se hace referencia a las dos empresas conjuntamente como la "Empresa", "nosotros" o "nos", y al usuario como el "Cliente", "Operador" o "usted". Ninguna de las dos empresas es un bróker, acepta depósitos, retiene fondos de clientes ni ejecuta operaciones en tiempo real en nombre del Cliente.
Al acceder al sitio web, registrar una Cuenta o comprar un plan, el Cliente confirma que ha leído, comprendido y acepta estar sujeto a estos Términos. Un Cliente que no esté de acuerdo no debe utilizar los servicios.
Definiciones
| Cuenta | Cualquier entorno de trading simulado o inicio de sesión proporcionado al Cliente, incluidas las cuentas de desafío y las cuentas financiadas. |
| Reto | La evaluación simulada en la que el Cliente busca alcanzar un Objetivo de Beneficio mientras cumple con las reglas del plan aplicables. |
| Cuenta Financiada | La cuenta simulada que se proporciona después de superar un Challenge, se usa para medir el rendimiento continuo y para obtener Pagos. |
| Objetivo de Beneficio | El nivel de beneficio necesario para superar un Reto o para calificar para un Pago. |
| Día rentable | Un día de negociación que cierra con una ganancia neta. Un requisito de "días rentables mínimos" se refiere al número de dichos días requeridos; no tienen que ser consecutivos. |
| Límite de pérdida diario | La pérdida máxima que una cuenta puede sufrir en un solo día. Excederla da por terminada la cuenta. |
| Drawdown | El máximo que una cuenta puede caer antes de que finalice. Estática El valor drawdown se calcula a partir del saldo inicial fijo; cola drawdown sigue la evolución máxima de la cuenta y aumenta a medida que crece el saldo. En cada plan se indica cuál de las dos opciones es aplicable. |
| La regla del Mejor Día | Un límite a la proporción de los beneficios totales que pueden derivarse de una sola jornada de negociación (aplicable únicamente a la cuenta financiada Lightning). |
| Puntuación de habilidad | Una medida, utilizada únicamente en la cuenta financiada Freedom, que indica el grado de uniformidad con el que se distribuyen los beneficios entre las operaciones. Establece la cantidad máxima que se puede retirar en un único pago y no determina si dicho pago se aprueba o no. Se calcula por operación y se restablece tras cada pago. |
| Hedging | Mantener una posición larga y una corta sobre el mismo instrumento al mismo tiempo, en una Cuenta o en varias Cuentas. |
| Negociación de alta frecuencia (HFT) | La realización de un gran número de operaciones muy rápidas y de muy corta duración. |
| Brecha leve | Una primera advertencia que no finaliza la Cuenta. Una segunda infracción leve de la misma regla constituye una infracción grave. |
| Brecha forzada | El incumplimiento de una norma estricta (como el límite diario de pérdidas o la norma Drawdown) o una infracción de las normas de negociación. Un incumplimiento grave supone el cierre de la cuenta. |
| Pago | Una recompensa basada en el rendimiento, abonada con fondos propios de la empresa, cuando el cliente cumple los requisitos de su plan. |
| Complemento | Una mejora opcional de pago seleccionada al finalizar la compra que modifica una condición específica de la cuenta. |
Naturaleza de los servicios
Los servicios se prestan con fines educativos y de evaluación, y funcionan íntegramente en un entorno simulado.
- No se ha asignado ningún número de cuenta «live-market order» a la cuenta del cliente, y este no deposita capital de negociación ni arriesga fondos personales en el mercado.
- Todas las operaciones se realizan con saldos virtuales utilizando datos de réplica del mercado, con el fin de evaluar la habilidad y la gestión de riesgos.
- Nada proporcionado por la Compañía constituye asesoramiento financiero, de inversión, legal o fiscal. La Compañía no agrupa, administra ni invierte fondos y no es un corredor.
- Cualquier pago es una retribución discrecional, basada en los resultados, que se abona con cargo a los recursos propios de la empresa y no constituye un interés, un dividendo ni un rendimiento de la inversión.
- Los resultados simulados son hipotéticos y podrían diferir materialmente de los resultados del mercado real (véase "Aclaraciones y advertencia de riesgo").
Elegibilidad y registro
Para utilizar los servicios, el Cliente debe tener al menos 18 años (o la mayoría de edad en su jurisdicción) y tener la capacidad legal para aceptar estos Términos.
- El Cliente debe proporcionar información precisa y actualizada al registrarse y mantenerla al día.
- Las cuentas son personales. El Cliente no debe compartir, vender, transferir ni permitir que un tercero opere una Cuenta, y debe mantener la confidencialidad de las credenciales de inicio de sesión.
- El Cliente es responsable de toda actividad que ocurra en su Cuenta y debe notificar a la Empresa sin demora cualquier uso no autorizado sospechoso.
- Un Cliente puede tener un conjunto de Cuentas a menos que la Compañía acuerde lo contrario por escrito.
- La Compañía podrá rechazar, suspender o cerrar una Cuenta donde no se cumplan estos Términos, las reglas del plan aplicable o la ley aplicable.
Jurisdicciones restringidas y sanciones
Los servicios están disponibles para Clientes en todo el mundo, excepto en las jurisdicciones restringidas identificadas a continuación y sujeto a las restricciones de plataforma y legales establecidas en esta Sección.
Países en los que está disponible — disponibilidad de la plataforma. Todas las plataformas están disponibles para los clientes a los que se presta soporte, salvo la MetaTrader 5 (MT5), que no está disponible para personas de EE. UU. ni en ninguna jurisdicción en la que su uso sea ilegal. Los siguientes clientes reciben soporte en la plataforma TradeLocker, ya que la MT5 no está disponible para ellos: Estados Unidos, Canadá, Hong Kong, Bélgica, Brasil, Japón, Israel y España.
La Compañía no presta servicios a residentes de los siguientes países: Cuba, Siria, Irán, Líbano, Irak, Yemen, Corea del Norte, Rusia, Ucrania, Bielorrusia y Myanmar.
El Cliente no debe usar una VPN, servidor proxy o cualquier medio similar para ocultar o tergiversar su ubicación con el fin de eludir estas restricciones. Hacerlo constituye un incumplimiento de estos Términos y puede resultar en la suspensión o cierre de la Cuenta.
Al utilizar los servicios, el Cliente declara que no se encuentra en un país restringido, no está sujeto a sanciones aplicables ni actúa en nombre de ninguna persona o entidad sancionada. La Compañía realiza verificaciones de sanciones y cumplimiento y puede rechazar, suspender o restringir el acceso cuando lo exija la ley.
Verificación de identidad (KYC) y lucha contra el blanqueo de capitales
Para garantizar los pagos y cumplir con sus obligaciones legales, la empresa verifica la identidad de cada cliente y cumple con la legislación aplicable en materia de lucha contra el blanqueo de capitales ("AML").
- La verificación de identidad ("KYC") se realiza una sola vez por cliente. Solo es necesario volver a realizarla si cambian los datos del cliente o cuando así lo exija la ley, y no es necesario hacerlo en cada retirada de fondos.
- Se requiere verificación.
- Donde lo exija la ley, la Compañía podrá solicitar información adicional (incluido el origen de los fondos) y podrá informar o compartir información con las autoridades competentes.
- La empresa podrá interrumpir un pago o suspender una cuenta mientras se lleva a cabo una comprobación AML, KYC o de fraude, o cuando así lo exija la ley. El pago se liberará una vez se haya completado con éxito la verificación.
- Los datos de verificación se procesan de acuerdo con la Política de Privacidad y Política AML y no se usa para marketing.
Planes y reglas
Cada plan opera en simulación y está sujeto a las reglas publicadas en su página de plan. Los planes actuales y sus condiciones principales se detallan a continuación.
Rayo
1-PasoEvaluación en un solo paso.
| Tamaño | En la compra | En el paso | Total |
|---|---|---|---|
| $20K | €19 | €119 | €138 |
| $50K | €29 | €139 | €168 |
| $100K | €39 | €159 | €198 |
"On pass" es la tarifa de activación única, que se paga solo después de superar el Desafío y reembolsado después del tercer pago.
Libertad
1-PasoEvaluación en un solo paso con pagos diarios aprobados automáticamente.
| Tamaño | En la compra | En el paso | Total |
|---|---|---|---|
| $10K | €99 | €99 | €198 |
| $20K | €169 | €169 | €338 |
| $50K | €299 | €299 | €598 |
| $100K | €479 | €479 | €958 |
"On pass" es la tarifa de activación única, que se paga solo después de superar el Desafío y reembolsado después del tercer pago.
Aventura
500K · 1 PasoEvaluación de un solo paso de gran saldo.
| Tamaño | Tarifa única |
|---|---|
| $500K | €59 |
Pago único. Sin tarifa de activación.
Instante
Sin DesafíoCuenta financiada sin fase de evaluación.
| Tamaño | Tarifa única |
|---|---|
| $5K | €87 |
| $10K | €167 |
| $20K | €319 |
| $50K | €691 |
Pago único. Sin tarifa de activación.
Regla del «Best Day» (cuenta financiada Lightning)
On the Lightning Funded Account, no more than 40% of the Customer's total profit may derive from a single trading day at the time a Payout is requested. This rule does not apply during the Lightning Challenge.
Skill Score (Freedom Funded Account only)
On the Freedom Funded Account, the maximum amount that may be withdrawn in a single Payout is determined by the Customer's Skill Score, which reflects how evenly profit is distributed across trades: the more evenly profit is spread, the higher the Skill Score and the greater the amount that may be withdrawn at once. The Skill Score is calculated per trade (not per day) and resets after each Payout. The resulting amount varies with the Customer's current profit and per-trade consistency. The Skill Score affects only the amount of a Payout and does not determine whether a Payout is approved (see "Payouts and withdrawals").
Scaling (Scale-Up)
A Customer who meets the performance criteria may request a Scale-Up — an increase in the simulated account size and corresponding Payout potential.
- Eligibility. The Customer must achieve at least double the initial Profit Target (for example, 12% against a 6% target) while remaining fully compliant with the applicable risk limits for seven (7) consecutive days.
- Process. The Customer submits a request to support@plutustradebase.com with their registered email and Account number.
- Effect. On approval, the Company increases the Account balance and updates the risk and consistency metrics accordingly; profits are retained, and the new Drawdown and Profit Target apply to the scaled amount. For example, a $50,000 Account reaching $6,000 profit (12%) may scale to $100,000.
- Exclusions. Instant plans are excluded from scaling unless expressly offered in writing.
Exceeding a plan's Daily Loss Limit or Drawdown ends the Account. The Lightning plan operates on a two-step payment model: a fee payable at purchase and a one-time activation fee payable only after the Challenge is passed.
"Freedom" once funded does not mean no rules
Where a plan is described as offering freedom or fewer restrictions, this refers to specific conditions that do not apply — for example, the Aventura Funded Account has sin límite de pérdida diario. It does not mean the Account is unrestricted. On every Funded Account, the plan's maximum drawdown continues to apply, and the trading rules in the "Trading rules" section remain in force throughout — including, on Adventure, that news trading, high-frequency trading, and copy trading are not permitted. A drawdown breach or a breach of the trading rules ends a Funded Account on any plan.
Complementos
Add-ons are optional paid upgrades selected at checkout:
- Profit-Split Add-On (Lightning). Increases the Lightning profit split from 80% to 95%.
- Withdraw-Anytime Add-On. Removes the standard 14-day interval between Payouts.
An Add-on modifies only the specific condition purchased; all other plan rules continue to apply. An Add-on may not be used to circumvent a plan's risk limits.
Reglas de trading
Certain rules apply to all plans; others depend on the plan. The Customer is responsible for all orders placed on their Account, including those generated by any automation the Customer connects.
Permitido
News trading and overnight or weekend holding depend on the plan, as set out in the table below.
Prohibited on all plans
- Hedging. Holding a long and a short position on the same instrument at the same time, on one Account or across the Customer's Accounts.
- Automated high-frequency trading. Operating an HFT strategy through an EA or bot.
- Abusive high-frequency activity. Normal higher-frequency manual trading is permitted; placing an abnormal volume of very fast, very short trades that strains or exploits the Company's systems is prohibited and is assessed on a case-by-case basis.
- Exploiting the simulation. Taking advantage of price-feed delays, off-market or manifestly erroneous prices, or placing trades solely to exploit the operation of the simulation.
- Manipulation or collusion. Manipulating or replicating the Company's price feed, or engaging in coordinated or group trading intended to distort results.
- Fraud and unauthorised access. Using stolen or unauthorised payment methods, accessing other users' Accounts or the Company's systems, or deploying malware.
Rules by plan
| Plan | Plan-specific rules |
|---|---|
| Rayo | News trading permitted. EAs permitted for normal, non-HFT strategies. On the Funded Account: maximum 2% risk per trade (first occurrence a Soft Breach, second a Hard Breach) and the 40% Best Day rule at Payout. |
| Libertad | News trading permitted. EAs permitted for normal, non-HFT strategies. |
| Aventura | News trading not permitted. High-frequency trading not permitted. Copy trading not permitted. EAs permitted only for normal, non-HFT strategies. |
| Instante | News trading, EAs and bots, high-frequency trading, and weekend holding are not permitted. |
Where the Company investigates suspected abuse, it may review the relevant Account's trade logs and analytics and request the configuration of any EA. Determinations are made in good faith on the available evidence; the Customer may request a review of a decision (see "Breaches, suspension and appeals").
Payouts and withdrawals
Where the Customer meets the targets and rules of their plan, a performance-based reward of up to a 95% profit split may be withdrawn, subject to this Section.
- The first Payout may be requested once the Customer is eligible. Subsequent Payouts may be requested every 14 days by default, or at any time where the Withdraw-Anytime Add-on has been purchased. The Freedom, Instant, and Adventure plans follow the schedules stated on their plan pages.
- The minimum withdrawal is $100.
- Payouts are made through approved payment providers. A provider processing fee may apply (Rise up to 2.75%; other providers up to 4%), and timing depends on the provider.
- KYC must be completed before the first Payout (see "Identity verification (KYC) and anti-money-laundering").
- The Customer is responsible for any taxes arising on rewards received. The Company does not provide tax advice.
High-risk and gambling-style trading
Trading is expected to reflect consistent, responsible risk management. Conduct inconsistent with that purpose — including risking a disproportionate share of the Account on a single trade, sustained over-leveraging, "all-in" or near-"all-in" positions, or profit that is overly concentrated in one or a small number of trades — may be treated as high-risk or gambling-style trading. Where the Company reasonably determines, acting in good faith on the Account's own logs and data, that a Payout results from such trading, it may decline or reduce that Payout, require further trading activity, or apply consistency-based conditions before the Payout is released. This applies on all plans, and automatic approval on Freedom Funded Accounts does not waive this right. The Customer may request a review of any such decision (see "Breaches, suspension and appeals"), and nothing in this clause removes any rights available to the Customer under applicable law.
Fees, billing and refunds
Fees are stated at checkout. The Lightning plan operates on a two-step payment model: a fee payable at purchase and a one-time activation fee payable only after the Challenge is passed. The Freedom, Adventure and Instant plans are payable as a single one-time fee. The current fees, by account size, are set out below.
Lightning Pro — fee at purchase and activation fee
| Tamaño de la cuenta | En la compra | Activation (on pass) | Total |
|---|---|---|---|
| $20,000 | €19 | €119 | €138 |
| $50,000 | €29 | €139 | €168 |
| $100,000 | €39 | €159 | €198 |
Lightning Access — fee at purchase and activation fee
| Tamaño de la cuenta | En la compra | Activation (on pass) | Total |
|---|---|---|---|
| $5,000 | €5 | €39 | €44 |
| $50,000 | €5 | €223 | €228 |
| $200,000 | €5 | €679 | €684 |
On the Lightning plan, the activation fee is payable only after the Challenge is passed and is refunded after the third Payout (see the fee rebate below).
Freedom — single one-time fee
| Tamaño de la cuenta | Tarifa única |
|---|---|
| $10,000 | €99 |
| $20,000 | €169 |
| $50,000 | €299 |
| $100,000 | €479 |
Adventure and Instant — single one-time fee
| Plan & size | Tarifa única |
|---|---|
| Adventure — $500,000 | €59 |
| Instant — $5,000 | €87 |
| Instant — $10,000 | €167 |
| Instant — $20,000 | €319 |
| Instant — $50,000 | €691 |
No activation fee applies to the Freedom, Adventure or Instant plans.
Billing
- Payments are processed by third-party payment providers. By purchasing, the Customer authorises the applicable charge.
- Prices are charged in the currency displayed at checkout; the Customer's bank or provider may apply its own conversion or charges.
- Initiating a chargeback or payment dispute in place of contacting the Company constitutes a breach and may result in suspension and loss of access pending resolution. Statutory rights are unaffected.
Fee rebate
Following the Customer's third Payout, the Company refunds the fee paid to obtain the Funded Account: on the Lightning plan, the activation fee; on the Freedom, Adventure and Instant plans, the one-time entry fee. One rebate applies per Account and is paid together with the third Payout.
Reembolsos
Payments are made for access to educational software and services and are non-refundable once an Account has been used. A purchase is refundable only where it remains unused — that is, where the Customer has not logged into or activated the Account within 14 days of purchase.
- Duplicate charges and clear billing errors will be corrected on request.
- Payments made by cryptocurrency, or other methods that do not support refunds, cannot be refunded through that channel.
- Refund requests should be sent to support@plutustradebase.com with the relevant order details.
Nothing in this Section limits any non-waivable refund or cancellation right available to the Customer under applicable consumer law.
Errors and pricing corrections
The Company endeavours to keep the website, plan pages, and pricing accurate, but errors may occur.
- The Company may correct any error or omission and update information at any time without prior notice.
- Where a plan, fee, or other detail is displayed with a manifest error, including a clearly incorrect price, the Company may cancel or decline an order placed in reliance on that error and refund any amount paid, including after the order is confirmed.
- The Company is not obliged to honour a manifestly incorrect price.
Inactividad de la cuenta
An Account with no trading activity for 30 consecutive days may be deactivated and closed. The Customer may purchase a new plan to continue. Accounts in regular use, including Funded Accounts, are not affected.
Breaches, suspension and appeals
An Account ends (a Hard Breach) where it crosses a hard rule — the Daily Loss Limit or Drawdown — or where abuse under "Trading rules" is confirmed. Certain rules apply a prior warning: on the Lightning Funded Account, exceeding the 2% maximum risk per trade is a Soft Breach on the first occurrence and a Hard Breach on the second. Where an Account ends for a breach, related pending rewards for that Account do not carry over. Determinations are based on the Account's own logs and data. The Company may also suspend or close an Account where required to prevent fraud or to comply with law.
Appeals
- The Customer may request a review by emailing support@plutustradebase.com within 7 days of a decision, with a brief explanation and any supporting information.
- The Company aims to review appeals within 30 days and may reinstate an Account or Payout where the review supports it.
- An appeal decision does not affect any rights available to the Customer under applicable law.
The Customer may close their Account at any time by email. Fees already paid are non-refundable except as described under "Fees, billing and refunds."
Compliance monitoring and right to act
To protect the integrity of the evaluation and to meet its legal and compliance obligations, the Company monitors Accounts and trading activity and may act as set out below.
- The Company may review, investigate, restrict, suspend, or pause Payouts on an Account where it reasonably suspects a breach of these Terms or the trading rules, fraud, payment abuse, market manipulation, money-laundering or sanctions concerns, or any other conduct inconsistent with its compliance requirements.
- Where the Company reasonably determines, acting in good faith on the information available to it, that such conduct has occurred, it may close the Account and terminate access, and related pending rewards for that Account may not carry over.
- The Company may request information or documentation in the course of a review and may pause a related Payout while it is completed.
- The Customer may request a review of any such decision (see "Breaches, suspension and appeals"). Nothing in this Section affects any rights available to the Customer under applicable law.
Acceptable use and intellectual property
The Company grants the Customer a personal, non-transferable, revocable licence to use the website, platforms, and tools for the Customer's own evaluation and educational use while the Account is in good standing.
- The Customer must not reverse-engineer the platforms, scrape them by automated means, or copy or redistribute the Company's content without permission.
- All names, logos, software, and content remain the property of Triple Edge Group LTD or PTB Plutus TradeBase LTD, as applicable.
- The Customer must not impersonate the Company or hold themselves out as an authorised representative without the Company's written approval. The Customer remains free to share their genuine experience.
- The Customer must conduct themselves respectfully towards the Company's staff and community.
Third-party platforms, links and submissions
The trading platforms made available — MetaTrader 5 (MT5), TradeLocker, cTrader, Match Trader, DXtrade, and TradingView — and the Company's payment providers are operated by independent third parties.
- The Company is not responsible for the availability, downtime, errors, data feeds, or pricing of third-party platforms or providers.
- Use of those platforms and providers may be subject to their own terms and policies.
- The website may link to third-party sites the Company does not control; the Company is not responsible for their content or practices.
- Where the Customer submits feedback, ideas, or content, the Customer grants the Company a non-exclusive, royalty-free right to use it without obligation, and confirms it does not infringe the rights of any third party.
- Where a technical issue demonstrably affects an evaluation, the Customer should contact the Company, which will review the matter in good faith.
Communications and electronic signature
By registering an Account or purchasing a plan, the Customer consents to receive communications from the Company electronically — by email, through the dashboard, or via the website — and agrees that such communications satisfy any legal requirement that they be in writing.
- Selecting "I agree," or purchasing or using an Account, constitutes the Customer's electronic signature and forms a binding agreement on these Terms.
- Service and Account communications (including verification, Payout, and rule notices) form part of the use of the services. The Customer may manage optional marketing communications at any time.
Data protection and privacy
The Company processes personal data in accordance with its Política de Privacidad and applicable data-protection law, including the EU/Cyprus GDPR where applicable.
- The Company collects only the personal data necessary to provide the services, verify identity, process Payouts, operate the platform, and comply with legal obligations.
- The Company does not sell personal data.
- The Customer holds rights in respect of their personal data, including access and rectification, as described in the Privacy Policy, which also explains how to exercise them.
Disclaimers and risk warning
The platforms and services are provided on an "as is" and "as available" basis. The Company does not warrant that they will be uninterrupted or error-free and makes no representation as to any particular result, profit, or Payout.
Risk warning
Trading carries a high level of risk. The evaluation is demanding and may not be suitable for every person; many participants do not pass or do not receive a Payout. Nothing on the platform constitutes a representation of income, and past or simulated performance is not a reliable indicator of future results. Nothing provided by the Company constitutes financial, investment, legal, or tax advice.
Hypothetical performance (CFTC Rule 4.41)
Simulated or hypothetical results have inherent limitations and do not represent actual trading. They are prepared with the benefit of hindsight and may not account for factors such as liquidity. No representation is made that any Account will, or is likely to, achieve profits or losses similar to those shown.
Limitación de responsabilidad
To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, or consequential loss, including loss of profit, data, or opportunity. Where the Company is liable, its total aggregate liability is limited to the amount paid by the Customer for the plan giving rise to the claim.
The Company is not liable for any delay or failure caused by events beyond its reasonable control, including outages of third-party platforms or payment providers, internet or power failures, market disruption, or other events of force majeure.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
Allocation of responsibility between the companies
As two companies operate the brand, responsibility is allocated as follows:
- Triple Edge Group LTD (Cyprus) is responsible for the educational and evaluation services, billing and support, and the TradeLocker, cTrader, Match Trader, DXtrade, and TradingView platforms.
- PTB Plutus TradeBase LTD (Saint Lucia) is responsible solely for the technical operation of the MetaTrader 5 (MT5) platform.
- Each company is responsible only for its own part of the services and is not liable for matters falling to the other. A claim should be directed to the company responsible for the relevant part.
indemnización
The Customer agrees to indemnify and hold harmless the Company, its officers, and employees against third-party claims, losses, and reasonable costs (including reasonable legal fees) arising from the Customer's breach of these Terms, misuse of the services, violation of applicable law, or infringement of the rights of any third party. The Company will notify the Customer of any such claim without undue delay and will cooperate reasonably in its handling.
Cambios a estos Términos
The Company may amend these Terms from time to time. For any material change, the Company will publish the updated Terms, update the date shown above, and notify active Customers by email or dashboard at least 7 days before the change takes effect. A Customer who does not accept a material change may close their Account before it takes effect. Minor or clarifying amendments may take effect on publication.
Changes to services, prices, and rules
The Company may modify, suspend, or discontinue any plan, program, platform, or feature. Prices and fees may change; any change applies prospectively and does not affect fees already paid for an activated Account or an ongoing evaluation, unless expressly stated. The Company may also revise evaluation rules, Profit Targets, Drawdown limits, leverage, or Payout timelines to reflect market or regulatory conditions; such changes normally apply only to Accounts purchased after the effective date, and existing Accounts continue under the rules in effect at activation, unless a change is required to address fraud, error, or compliance.
Maintenance and downtime
The Company may temporarily suspend access to any platform or feature for scheduled maintenance, upgrades, or unforeseen technical issues. The Company will endeavour to give reasonable notice of planned downtime and to restore service promptly. Such interruptions do not entitle the Customer to a refund or extension, except where the Company expressly grants one in exceptional circumstances.
Ley aplicable
The educational and evaluation services, billing, support, and the TradeLocker, cTrader, Match Trader, DXtrade, and TradingView platforms (provided by Triple Edge Group LTD) are governed by the laws of Cyprus and are subject to the jurisdiction of the courts of Cyprus.
The technical operation of the MetaTrader 5 (MT5) platform (provided by PTB Plutus TradeBase LTD) is governed by the laws of Saint Lucia and is subject to the jurisdiction of the courts of Saint Lucia.
The English-language version of these Terms is the controlling version.
Resolución de disputas
The Customer should first contact the Company, which will seek to resolve the matter in good faith.
- The Customer should email support@plutustradebase.com with the subject "Dispute Resolution Request," together with their name, registered email, Account number, and a brief description.
- The Company will acknowledge within 5 business days and aims to resolve most matters within 30 days.
- Where a matter cannot be resolved directly, the parties will first attempt mediation in Cyprus or Saint Lucia, as applicable to the entity concerned, before commencing court proceedings.
- The Customer should not initiate a payment chargeback while a matter is under review, as this terminates the review. Statutory rights are unaffected.
General
- Entire agreement. These Terms, together with the plan pages and the policies referred to within them (Privacy, AML, Cookie), constitute the entire agreement between the Customer and the Company.
- Order of precedence. In the event of conflict between a plan page and these Terms, these Terms prevail unless the plan page expressly provides otherwise for that plan.
- Severability. If any provision is held unenforceable, the remaining provisions continue in effect.
- No waiver. A failure to enforce a right does not constitute a waiver of it.
- Assignment. The Company may assign its rights and obligations (including on a reorganisation); the Customer may not assign theirs without the Company's written consent.
- Survival. Provisions that by their nature should survive — including accrued fees, intellectual property, disclaimers, limitation of liability, and indemnification — survive termination.
- Headings. Headings and the summary are for convenience only and do not affect interpretation.
Contacto
Triple Edge Group LTD and PTB Plutus TradeBase LTD may be contacted as follows:
Email: support@plutustradebase.com
WhatsApp: +357 95143687
Website: plutustradebase.com
Related policies: Política de Privacidad · Política AML · Política de cookies